Case management is a structured procedure that is used to provide targeted support to people with complex support needs. At its core, it is about coordinating individual assistance processes - in other words, ensuring that someone receives exactly the support, treatment or care that they need. A specialist, the so-called case manager, takes on the role of a central contact person. This person plans, organizes and monitors the various services, which often come from different sources (e.g. doctors, social services, insurance companies).
The aim is to provide seamless, efficient and needs-based care in which the person concerned is actively involved.
FUTURA works with a selected partner in the area of case management. This partner offers rapid support in the event of work-related, social, health or personal problems and provides relief for managers and those affected. At the same time, absences and additional costs are reduced or prevented.
Case management is suitable for employees with reduced performance, abnormal behavior, repeated short absences or short-term incapacity to work.