Privacy policy

The protection of your personal data and the safeguarding of your privacy are important to us. You can expect us to handle your data sensitively and carefully and to ensure a high level of data security.

We are committed to handling your personal data responsibly. Consequently, we consider it a matter of course to comply with the Swiss Federal Law on Occupational Retirement, Survivors' and Disability Pension PlansBVG), the Federal Law on Vesting in Occupational Pension Plans (FZG), the Federal Law on Data Protection (DSG) and the associated ordinances.

In this privacy policy, we inform you about the most important aspects of data processing in our company and the data protection rights to which you are entitled. This privacy policy covers the collection of personal data both online and offline.

Please note that this Privacy Policy does not contain an exhaustive description of our data processing and that individual matters may be governed in whole or in part by specific data protection declarations, general terms and conditions, information sheets or similar documents (with or without reference in this Privacy Policy).

1. contact

FUTURA Pension Foundation
Gass 2
5242 Lupfig
Switzerland
Tel: 056 460 60 70
E-Mail:
Website: www.futura.ch

Swiss Infosec AG
Meienriesliweg 15
6210 Sursee

 

2. data protection in general

We process various personal data. In particular, this involves personal data:

  • which we receive from insured persons and their relatives (e.g. current and former spouses, life partners, parents and children and other beneficiaries), authorized representatives (e.g. legal representatives), future insured persons, interested parties, service providers or other persons involved in our business activities in connection with mandatory, non-mandatory or voluntary pension provision;
  • from the former, current or future employer or their contact persons; from family members of the employer and their employees;
  • of members of our executive bodies;
  • that we collect when you use our website;
  • of visitors to our premises;
  • which we receive through contact / contact form / offer form / other forms (e.g. health questionnaire);
  • which we receive as part of an authorization;
  • that we receive from job applicants;
  • which we are legally or contractually obliged to collect;
  • which we receive from authorities and other third parties (medical officers, social and private insurers, other pension and vested benefits institutions, suppliers and partners).

Depending on the type of relationship, we process personal data from you such as:

  • Contact, inventory and identification data such as surname, first name, (e-mail) address, telephone number;
  • Personal details such as date of birth, gender, nationality, place of birth, place of origin, residence status, marital status, details from identification data (e.g. passport or ID), beneficiaries, language, family member data, health data, family ID card, birth certificate, education certificates, insurance number and social security number, contract number, any details of previous pension or vested benefits institutions; details in connection with the processing of pension cases: Notification of the occurrence of a pension case, information on the reason for the pension case (e.g. accident, illness, date of occurrence, etc.) and other information in connection with the examination and assessment of the pension case (e.g. information on personal data particularly worthy of protection, on persons involved and on third parties such as insurance companies, etc.), information on termination benefits and other benefit cases;
  • Information on third parties, in particular information on family members;
  • Contract data such as contract type, contract content, type of products and services, forecast data, applicable terms and conditions, contract start date, contract term, invoice data and details of other insurance policies;
  • Financial and employment data such as salary data, account information, payment information, payment history, creditworthiness data, income, purchasing power, employment status, employment relationship, ability to work;
  • Edge data from telecommunications traffic such as telephone number, value-added service numbers, date, time and duration of the connection, connection type, location data, IP address, device identification numbers such as MAC address;
  • Interaction and usage data, such as correspondence, preferences and target group information, device type, device settings, operating system, software, information from the assertion of rights;
  • Applicant data, such as letter of motivation, CV and photo, job references, diplomas, training certificates, references from third parties, interview notes.
  • Website information: IP address, cookie information, browser settings, frequency of visits to the website, duration of visits to the website, search terms, clicks on content, originating website.

 

We receive personal data from you when you transmit data to us or contact us, e.g. via submitted forms, means of communication used (e.g. e-mail, letters, telephone) or the use of our website or myFUTURA.

In addition, we receive personal data in connection with the provision of occupational benefits or from third parties with whom we cooperate in order to be able to carry out business activities in the context of occupational benefits and the provision of services, as well as from public sources.

For example, we receive personal data from the following third parties:

  • Employer;
  • Persons close to you (e.g. family members, legal representatives, etc.);
  • Experts, doctors and other service providers who carry out investigations into your health;
  • Private and social insurance, other pension and vested benefits institutions
  • Banks and other service providers in the context of occupational pension provision (e.g. brokers, reinsurers, etc.);
  • Credit agencies;
  • Authorities, courts, parties and other third parties in connection with official and judicial proceedings;
  • Swiss Post for updating addresses;
  • other service providers;
  • public registers (commercial register, debt collection register, etc.).

 

We process the personal data of insured persons provided to us by the employer as part of the admission process for the following purposes

  • the implementation of the occupational benefit scheme;
  • ensuring proper registration and insurance in accordance with the occupational pension regulations;
  • Correct calculation of contributions and ensuring that insured persons receive the benefits to which they are entitled in the event of claims or disability;
  • Management of insurance contracts;
  • Processing of disbursements;
  • Communication with their employer and employees.
  • Furthermore, we also process personal data of you and other persons, to the extent permitted and deemed appropriate by us, for the following purposes in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:
  • Offer and further develop our services as well as the website and other platforms on which we are present;
  • Communication and processing of inquiries (e.g. via contact forms, e-mail, telephone, job applications, media inquiries);
  • within the framework of statutory accounting and for archiving purposes
  • Advertising and marketing (including the organization of events and functions), provided you have consented to the use of your data (if we send you advertising as an existing customer, you can object to this at any time and we will put you on a blacklist against further advertising mailings);
  • Market research, media monitoring;
  • Assertion of legal claims and defense in connection with legal disputes and official proceedings;
  • any transactions under company law that affect FUTURA and the associated transfer of personal data;
  • Prevention and investigation of criminal offenses and other misconduct (e.g. conducting internal investigations, data analysis to combat fraud);
  • Compliance with legal and regulatory obligations as well as FUTURA's internal regulations;
  • Guarantees of our operations, in particular IT, our website and other platforms;
  • For tracking purposes (e.g. interest/behavioral profiling, use of cookies).

 

2.4.1 In the area of non-mandatory pension provision and other areas?

  • The legal basis for the processing of your personal data depends on the purpose of the data processing in each individual case. The following are possible:
  • consent, if you have given us consent to process your personal data for specific purposes. We process your personal data within the scope of and based on this consent, unless we have another legal basis and require one. Consent that has been granted can be withdrawn at any time, but this has no effect on data processing that has already taken place. You can send us a revocation by e-mail or by post to the (e-mail) address stated in section 1.1.
  • the conclusion or fulfillment of a contract with your employer (affiliation contract for occupational benefits),
  • the conclusion or fulfillment of a contract with you or your request in advance (e.g. contracts for home ownership financing),
  • the overriding interest (for example, to ensure information security or data protection or to perform tasks in the public interest), but in this case you may be able to object,
  • a legal obligation (e.g. in the case of documents or information for which there is a time-regulated retention obligation).

2.4.2 In the area of mandatory occupational benefits insurance?
As a legal basis for the processing of your personal data in the area of mandatory occupational benefits insurance, we regularly rely on a legal basis, in particular on

  • the Federal Law on Occupational Retirement, Survivors' and Disability Pension PlansBVG);
  • the Federal Law on Vested Benefits in Occupational Pension Plans (FZG);

and the associated ordinances. As a federal body, we process your personal data in this area within the scope of our statutory processing powers (e.g. Art. 85a ff. BVG).

We treat your personal data confidentially. If your personal data is not processed by us, but by processors or other controllers, we ensure that the legal requirements are complied with in full. Data will only be passed on to third parties if:

  • this is necessary for the execution of the occupational benefit scheme or for the provision of other services by us,
  • this is necessary for the contract with you,
  • the disclosure is permissible on the basis of a balancing of interests,
  • we are legally obliged to disclose, or
  • have received consent from you.

Some of the recipients are in Switzerland, but some are also abroad. However, we store the data of our insured persons and tenants on our core systems in Switzerland or in an EU/EEA country that has appropriate data protection.

However, with regard to certain processing of personal data, you must in particular expect your data to be transferred to other countries within and outside Europe, where some of the IT service providers we use are located.

If we transfer data to a country in which there is no adequate legal level of data protection, we require that the recipient takes appropriate measures to protect personal data (e.g. by agreeing so-called EU standard contractual clauses, current version available here, other precautions or based on justification).

 

In principle, we only process your personal data for as long as is necessary to fulfill our contractual and legal obligations or otherwise for the purposes pursued with the processing.

Insofar as statutory retention obligations exist, the personal data concerned will be stored for the duration of the retention obligation. After the retention obligation has expired, we check whether there is any further need for processing. If it is no longer necessary, your data will either be deleted or anonymized.

As soon as your personal data is no longer required for the above-mentioned purposes or a prescribed retention period expires, your personal data will be routinely blocked or deleted in accordance with the statutory provisions.

 

We take appropriate technical and organizational security precautions to protect your personal data against manipulation, loss, destruction or access by unauthorized persons. Our security measures also include the encryption of your personal data. All information that you enter online, for example, is transmitted via an encrypted transmission path.

Our security measures are continuously improved in line with technological developments.

We also take our own internal data protection seriously. Our employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with data protection regulations. Furthermore, they are only granted access to your personal data to the extent necessary.

 

We use video surveillance systems at our site in Lupfig to safeguard our domiciliary rights and to protect people, facilities and property. The image recordings are used in particular to prevent criminal offenses, to clarify security-related incidents and to preserve evidence for the enforcement of legal claims.

Video surveillance is only carried out in clearly defined areas in and around the Cavendum building. The recordings are only evaluated in the event of an incident. Clearly visible signs and pictograms on site provide information about the surveillance.

Recorded video material will only be accessed in individual cases if there is a justified incident. It will only be passed on to third parties if this is necessary to enforce legal claims. The recordings are automatically deleted after a certain period of time, unless longer storage is required by law or is objectively justified.

In addition to video surveillance, we use other organizational and technical security measures, including access controls and IT and network protection systems.

In principle, you have the right to information, rectification, erasure, the right to restriction of data processing and otherwise to object to our data processing as well as to the disclosure of certain personal data for the purpose of transfer to another body (so-called data portability).

Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are entitled to invoke this) or require it for the assertion of claims.

We have already informed you about the possibility of withdrawing your consent in section 2.4.1. Please note that exercising these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or cost consequences. We will inform you in advance if this is not already contractually regulated.

The exercise of such rights generally requires that you clearly prove your identity (e.g. by means of a copy of your identity card, where your identity is otherwise not clear or cannot be verified). To assert your rights, you can contact us at the address given in section 1.1.

If you believe that the processing of your personal data violates data protection law or that your data protection rights have been violated in any other way, you can also lodge a complaint with the supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

 

3. how do we handle personal data in the area of occupational pensions?

In response to the corresponding entry notification from your employer, we record your personal data as part of the entry process in order to register you as an insured person with FUTURA (hereinafter "active insured person"). As soon as you receive a pension from us (e.g. retirement pension, disability pension, etc.), you are a "pension recipient".

The personal data processed by us in the context of occupational pension provision includes in particular

  • Master data (e.g. name, address, contact details, age, gender, marital status and, where applicable, date of marriage or divorce or registration or dissolution of partnership, insurance number, where applicable details of previous pension or vested benefits institution and, within the scope of the statutory provisions, the AHV number),
  • Health data, we collect this data from the corresponding entry notification from your employer, from additional information from active insured persons or their answers to questions about the insured risk (health questionnaire) or information and information from third parties as part of any in-depth health check (in particular doctors, other specialists, experts, previous pension funds, insurance companies/social insurance, etc.).
  • Information on third parties, insofar as they are also affected by the data processing (e.g. relatives (children) or beneficiaries),
  • Data on the employment relationship or the respective contact person (e.g. company, name and address, function in the company and in particular salary data and degree of employment),
  • Contract, case and benefit data that arise in connection with a potential or actual affiliation agreement or its termination, the admission of insured persons to the occupational benefits scheme and contract processing. This also includes, for example, information in connection with pension cases (e.g. notification of the occurrence of a pension case, claim number, cause) or other benefits (e.g. payment of termination benefits) as well as health data (e.g. occurrence of incapacity for work or death),
  • Financial data (e.g. income, purchases of occupational benefits and payments of termination benefits, divorce benefits, WEF advance withdrawals and pensions, financial data of beneficiaries such as surviving spouses/registered partners and bank details).

We collect this data from the corresponding entry notification from your employer, from additional information from the active insured person or their answers to questions about the insured risk or information and information from third parties as part of any in-depth health check (in particular doctors, other specialists, experts, previous pension funds, insurance companies/social insurance, etc.).

 

We process your personal data for the purpose of implementing the occupational benefit scheme. This includes the following purposes:

  • Conclusion and processing of an affiliation agreement with your employer,
  • Admission of insured persons and management of one or more pension capital accounts, for which we process in particular information on contributions, purchases, retirement assets and payouts,
  • Examination and processing of pension cases (retirement, disability, death) and payment of benefits where applicable.

 

We also disclose personal data to third parties within the scope of our business activities and for the above-mentioned purposes, insofar as this is permitted and appropriate, either because they process it for us (order processing) or because they wish to use it for their own purposes (disclosure of data). This relates in particular to

  • Employer (affiliated company; however, no information about your health, your retirement assets or individual transactions such as purchases or early withdrawals will be passed on);
  • Service providers who take over asset management on our behalf;
  • other service providers, including processors of ours for the processing and storage of your data (such as external administrators, IT providers), sending and receiving e-mails, offering and developing certain functions in connection with our website as well as for research, analysis, maintenance and security in connection with our website;
  • our auditors;
  • Pension fund experts;
  • Medical officers, experts and other service providers;
  • Company pension committees and security funds;
  • Advisors from us, such as lawyers;
  • Business partners (e.g. brokers and sales partners), logistics partners, credit agencies, debt collection partners;
  • Authorities (supervisory and tax authorities);
  • Other social insurers (e.g. AHV or other pension funds);
  • Insurance (e.g. for the reinsurance of risks);
  • Banks and payment service providers, notary's offices for advance withdrawals in connection with the Home Ownership Promotion Act (WEF);
  • Official bodies and courts.

Some of the recipients are in Switzerland, but some are also abroad. However, we store all of our policyholders' data on our core systems in Switzerland or in an EU/EEA country that has appropriate data protection.

 

4. how do we handle our tenants' personal data?

We own various properties in Switzerland, most of which we rent out. The rental properties are mainly apartments, office and commercial space.

If you are an existing tenant or are interested in one of our rental properties and would like to apply for it, we process the personal data that you provide to us, that we collect about you or that we have received from third parties. This includes in particular

  • Contact and identification data (including, for example, date of birth, gender, marital status, AHV number, nationality)
  • Financial data (this includes, for example, information on income and professional situation, debt collection or debt collection)
  • Contract data (this includes, for example, information on security deposits, rental property, rent and service charge bill, number of people in the household or condition and furnishings of the rental property)

 

We primarily use the personal data we collect in connection with our real estate business:

  • to receive and review contact requests and applications from prospective tenants
  • to record the condition and equipment of the rental property
  • for the handling of the tenancy, in particular for the settlement of rent and ancillary costs,
  • to fulfill repair and maintenance obligations for the rental properties
  • on tenant behavior when using the rental property, where necessary, e.g. breaches of contract and behavior that may lead to damage.
  • in legal disputes.
  • for statistical purposes (e.g. reporting)

 

We also disclose personal data to third parties as part of our business activities and for the purposes stated above, insofar as this is permitted and appropriate. These are in particular

  • Craftsmen and experts or the respective building insurer and liability insurer of the property
  • Energy supply company
  • other tenants at their request to fulfill legal claims (e.g. by granting these persons access to all original receipts and consumption records on which the respective annual statements are based)

Some of the recipients are in Switzerland, but some are also abroad. However, we store all of our tenants' data on our core systems in Switzerland.

 

5 What personal data do we collect when you visit our website?

When you access our website, the browser used on your device automatically sends data to the server of our website. This data is temporarily stored in a log file, the so-called server log files. This data includes, in particular, the IP address, the URL, the operating system used, the name of your internet access provider, the date and time of access, the type of browser you use to access our website and similar data.

This data is processed for the purpose of enabling the use of our website (establishing a connection), ensuring system security and stability in the long term, enabling the optimization of our website and for internal statistical purposes, i.e. on the basis of our legitimate interests. This data is not passed on to third parties or analyzed in any other way. A personal user profile is not created.

The personal data is deleted or anonymized as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of your personal data for the provision of the website, this is the case when the respective session has ended.

 

On our website, you have the option of contacting us via online forms and/or by e-mail. If you contact us via the online form, your details from the form, including the contact details you provide there, will be stored by us for the purpose of processing your request and in the event of follow-up questions and will not be passed on to unauthorized third parties without your consent.

Of course, this also applies to requests that you send us via other channels.

The basis for processing your personal data is our legitimate interest in processing your request. If the purpose of contacting you is to fulfill a contract to which you are a party or to carry out pre-contractual measures, this is an additional basis for processing your personal data.

You can object to this data processing at any time. Please send your objection to the e-mail address stated in section 1.1. In such a case, your request will not be processed any further.

Your personal data will be deleted as soon as the request you have made has been dealt with. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and the deletion does not conflict with any statutory retention obligations.

 

We use eyevip, an event management tool from eyevip cloud AG, based in Switzerland, on our website ("eyevip").

If you register for an event, the data you enter, in particular contact details such as your surname, first name and e-mail address, will be stored by eyevip for the purpose of processing your registration and organizing the event.

We may use your e-mail address to send you messages and information relevant to the organization of the respective event.

In accordance with eyevip's terms of use, eyevip will only use your data to provide its services to us and will not process your data for any other purpose.

You can object to this data processing at any time. Please send your objection to the e-mail address stated in section 1.1. In such a case, your registration may no longer be processed and your participation in the event can no longer be guaranteed.

For more information about eyevip's data protection, please refer to their privacy policy and terms of use.

 

With our newsletter we inform you regularly about product adjustments and thus fulfill our legal obligation to provide information.

Some of our newsletters may, where permitted, contain graphics and/or web links that record whether, when and how often an individual newsletter was opened in an email application and which web links were clicked on. Such graphics and/or web links record the use of newsletters in order to ensure quality and enable improvements to the newsletter. You can block the use of such graphics and/or web links in your e-mail application.

You can unsubscribe from the newsletter at any time free of charge and revoke any consent you may have given. To do so, click on the corresponding unsubscribe link at the end of each newsletter.

We use Swiss Newsletter, a service provided by mailXpert GmbH, based in Switzerland, to send and analyze our newsletters ("Swiss Newsletter"). Accordingly, your e-mail address in particular is stored on Swiss Newsletter servers in Switzerland. In accordance with the GTC of Swiss Newsletter, Swiss Newsletter uses your data only for purposes covered by the contractual relationship with us and, in particular, does not pass them on to third parties.

Further information can be found in the General Terms and Conditions and the Privacy Policy of Swiss Newsletter.

 

When you apply for a job with us, we process the personal data that we receive from you as part of the application process. In addition to your personal details, education, work experience and skills, this includes the usual correspondence data such as postal address, e-mail address and telephone number. In addition, all documents submitted by you in connection with the application, such as letters of motivation, CVs and references, will be processed.

You can also voluntarily provide us with additional information. This data will only be stored, evaluated, processed or forwarded internally as part of your application. It may also be processed for statistical purposes (e.g. reporting). In this case, it is not possible to draw conclusions about individual persons.

Your applicant data is stored separately from the other user data and is not merged with it.

Your applicant data is processed to fulfill our (pre-)contractual obligations as part of the application process.

You can object to this data processing at any time and withdraw your application. Please send your objection to the person named as the contact person in the job advertisement or to the e-mail address stated in section 1.1.

If we conclude an employment contract with you, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.

If the application process ends without employment, your personal data will be stored for a further 6 months for documentation purposes and then deleted or returned to you, unless you have given us your consent to use your details for further application processes with us. You have the option of revoking this consent at any time.

You can send your revocation to the e-mail address specified in the job advertisement or to the e-mail address specified in section 1.1.

 

If you would like to log in to our customer portal, you will need to register for the first time. To do this, enter the corresponding registration code in the input mask. You will also need to enter your social security number (SVN), which can be found on your pension certificate. We need this information to confirm your identity and to provide you with password-protected access to your documents stored with us, current key figures, correspondence and much more.

If you no longer wish to use myFUTURA, you can request the deletion of your account at any time in the customer portal or send us a message to the e-mail address specified in section 1.1.

Our customer portal is provided by aXenta AG, based in Switzerland, a company specializing in the development, implementation and support of high-quality and modular software solutions for the management of occupational and private pension provision ("aXenta").

 

Employers and brokers can use our web portal to access the documents relevant to them, such as mutation correspondence, account statements, evaluations and contribution invoices. Using the web portal also ensures direct and secure communication with our employees.
To be able to use our web portal, you need to register for the first time. To do this, enter the relevant registration code as well as your first name and surname in the input mask. We need this information to confirm your identity and to provide you with password-protected access.

Our web portal is provided by aXenta AG, based in Switzerland, a company specializing in the development, implementation and support of high-quality and modular software solutions for the management of occupational and private pension provision ("aXenta").

 

We use cookies on our website on the basis of our legitimate interests. Cookies are small text files that are placed and stored on your end device with the help of the browser. Cookies do not cause any damage to your end device. They cannot execute programs or transfer viruses to your computer. Cookies are used to make our website more user-friendly and effective overall and to make your visit to our website as pleasant as possible.

Most of the cookies we use are so-called session cookies. These are automatically deleted when you log out or close the browser. Other cookies remain stored on your computer beyond the respective usage process and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Most Internet browsers are regularly set to accept cookies. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow the acceptance of cookies for certain cases only in individual cases or generally exclude them. You can also activate the automatic deletion of cookies when you close your browser. In addition, you can delete cookies that have already been set at any time via an Internet browser or other software programs.

The procedure for checking and deleting cookies depends on the browser you are using. You can find information on this in the Help menu of your browser. Please note that individual functions of our website may not work if you deactivate the use of cookies.

 

We use Matomo, a web analysis service of InnoCraft Ltd. from New Zealand ("Matomo") on our WebPortal and myFUTURA.

Matomo is an open source software that allows us to analyze the behavior of our users. For this purpose, Matomo sets a cookie, which is used to record your IP address, the website accessed and the time spent on the respective website, among other things. Your IP address is shortened and thus anonymized immediately after it is collected and before it is stored.

This data processing takes place exclusively for the statistical analysis of the use of our portals. It is necessary for our legitimate interest in optimizing our offer and thereby avoiding the processing of personal data as far as possible.

As Matomo runs on the servers of our website, your personal data is also only stored there and not passed on to third parties.

Further information on the terms of use and data protection regulations can be found in Matomo's privacy policy.

 

On our website, we use various services of Google LLC, based in the USA, or if you have your habitual residence in the European Economic Area (EEA) or Switzerland, Google Ireland Ltd, based in Ireland ("Google"). Google LLC is always responsible for the processing of personal data when using "Google Maps". We use the following Google services on our website:

  • Google Tag Manager
  • Google Analytics
  • Google Maps
  • Google Fonts

Further information on the individual services can be found below.

Google uses technologies such as cookies, web storage in the browser and tracking pixels that enable your use of our website to be analyzed. The information generated about your use of our website may be transmitted to a Google server in the USA or other countries and stored there. Information about the locations of Google's data centers can be found here.

We use tools provided by Google, some of which, according to Google, may process personal data in countries where Google or its subcontractors maintain facilities. In its "Data Processing Addendum for Products where Google is a Data Processor", Google promises to ensure an adequate level of data protection by relying on the EU standard contractual clauses.

In addition, Google is subject to the EU-U.S. and Swiss-U.S. Data Privacy Framework certified.

For more information on processing by Google and privacy settings, please refer to Google's privacy policy or privacy settings.

 

Our website uses the Google Tag Manager. With Google Tag Manager, website tags can be managed efficiently. Website tags are placeholders that are stored in the source code of the respective website, e.g. to record the integration of frequently used website elements, such as code for web analysis services. Google Tag Manager works without cookies and triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

Further information can be found in the Google Tag Manager terms of use.

 

We use the web analysis service Google Analytics to analyze our website and its visitors as well as for marketing and advertising purposes.

Google Analytics uses cookies that are stored on your end device (laptop, tablet, smartphone, etc.) and enable your use of our website to be analyzed. This allows us to evaluate the usage behavior on our website and use the statistics/reports obtained to make our offer more interesting.

In Google Analytics, the anonymization of IP addresses is activated by default. This means that your IP address is shortened by Google within Switzerland or the EU/EEA before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there.

Google uses this information for the purpose of evaluating your pseudonymous use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. When you visit our website, your user behavior is recorded in the form of events (such as page views, interaction with the website or your "click path") as well as other data such as your approximate location (country and city), technical information about your browser and the end devices you use or the referrer URL, i.e. the website/advertising media from which you came to our website.

You can prevent the collection and transmission of the data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on to deactivate Google Analytics. If you wish to object to interest-based advertising by Google, you can use the settings and opt-out options provided by Google.

An overview of data usage in Google Analytics and the measures taken by Google to protect your data can be found in the Google Analytics Help.

Further information on the terms of use of Google Analytics and on data protection at Google can be found in the respective documents.

 

We use the online map service Google Maps on our website to integrate interactive maps on our website.

When you access a website on which Google Maps maps are embedded, Google Maps will set a cookie. As a rule, this cookie is not deleted when the browser is closed, but only expires after a certain period of time, unless you delete it manually beforehand.

By using Google Maps, information about your use of our website (including your IP address) may be transmitted to a Google server in the USA and stored there. Google may store this data as usage profiles for the purposes of customizing its services, advertising and market research. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish this to happen, you must log out beforehand.

If you do not agree with this processing of your information, you have the option of deactivating the Google Maps service. To do this, you must deactivate the Java Script function in your browser. However, this may also affect other functions of our website.

Further information can be found in the terms of use for Google Maps and Google's privacy policy.

 

We use the script and font library Google Fonts on our website to display fonts and to display our content correctly and graphically appealing across browsers. Google Fonts are transferred to the cache of your browser to avoid multiple loading. If your browser does not support Google Fonts or prevents access, content will be displayed in a standard font.

Calling up script or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although it is currently unclear whether and for what purposes - that the operator collects Google data in this case.

We do not collect any personal data through the integration of Google Fonts.

You can object to data processing by Google Web Fonts by deactivating the execution of JavaScript in your browser or installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

Further information on Google Web Fonts can be found in the Google Fonts FAQ and in Google's privacy policy.

 

In order to display our content correctly and graphically appealing across browsers, we use web fonts (in particular icons) from Fonticons Inc. based in the USA ("Font Awesome") on our website.

The icons are loaded via the Font Awesome Content Delivery Network (CDN). CDNs are server networks that are distributed worldwide and therefore make it possible to load files quickly from the nearest server. In order for the icons to be loaded, the browser you are using automatically establishes a connection to Font Awesome's servers. In particular, Font Awesome receives information about your IP address and which icon you have loaded and when. This information is stored on the respective CDN server, including in the USA.

According to Font Awesome's privacy policy, Font Awesome processes this data about the use of your CDN, among other things, to optimize your CDN, diagnose and correct technical errors, protect the CDN from misuse and attacks and to compile statistics.

We ourselves do not collect any personal data through the integration of Font Awesome.

Further information about Font Awesome can be found in the privacy policy and the Support + FAQ page of Font Awesome.

 

Our website uses the services of the provider Vimeo Inc. based in the USA ("Vimeo") to integrate videos.

When you visit a page on our website that contains a Vimeo video, your browser establishes a direct connection to the Vimeo servers. This tells Vimeo which of our web pages you have visited. If you are logged into your Vimeo account at the same time, Vimeo can assign this information to your personal user account. If you click on the start button of a video, this information can also be assigned to an existing user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo.

We have concluded an order agreement with Vimeo, including EU standard contractual clauses, to ensure the protection of your personal data and an appropriate level of data protection.

In addition, Vimeo is certified under the EU-U.S. and Swiss-U.S. Data Privacy Framework.

For more information on the purpose and scope of data collection and the further processing and use of the data by Vimeo, as well as your rights in this regard and setting options to protect your privacy, please refer to Vimeo's privacy policy.

We would like to point out that Vimeo may use Google Analytics. For further information on data processing by Google and your opt-out options, please refer to Google's privacy policy or the browser add-on for deactivating Google Analytics and Google's settings for personalized advertising.

 

We maintain social media profiles on Facebook, Instagram, TikTok and LinkedIn.

The data you enter on our social media profiles will be published by the social media platform and will not be used or processed by us for any other purpose at any time. However, we reserve the right to delete content should this be necessary. We may communicate with you via the social media platform.

This is based on your and our legitimate interest in exchanging information with each other in this way.

Please be aware that the operator of the social media platform uses web tracking methods. Web tracking, over which we have no influence, can also take place regardless of whether you are logged in or registered with the social media platform.

More detailed information on data processing by the provider of the social media platform can be found in the privacy policy of the respective provider:

Social network Provider Privacy policy
Facebook Meta Platforms Inc (USA)/Meta Platforms Ireland Ltd (Ireland) Privacy policy
Instagram Meta Platforms Inc (USA)/Meta Platforms Ireland Ltd (Ireland) Data policy
LinkedIn LinkedIn Corporation (USA)/LinkedIn Ireland Unlimited Company (Ireland) Privacy policy