The Futura Vorsorge serves approximately 37,000 insured individuals and, with 6 billion Swiss francs in assets under management, ranks among the largest.

Due to the retirement of a long-time team member, we are expanding our customer service team and are looking for you.

Your Role

You manage your own portfolio—as the primary point of contact. Straightforward, solution-oriented, and on equal footing.

Your Responsibilities

• Advising clients, policyholders, and brokers
• Coordination with advisory services, investment management, and other areas
• Transactions: New Enrollments, Withdrawals, Retirements, WEF, Contributions, Divorces, IV Cases
• Bids for Plan Revisions and Solicitations
• Helping to Shape Our Digital Processes
• Collaboration on Product Projects

Why this position?

Automated processes free up time for challenging cases rather than routine tasks. You’ll contribute ideas and help shape the process—this isn’t a typical administrative job.

What You'll Bring to the Table

• Experience in a similar role
• Certificate in Social Insurance / Occupational Retirement Benefits, or currently working toward it
• Secure Use of IT and Digitized Processes
• Enjoys proactive customer interaction and being part of a close-knit team
• Native German speaker; French is a plus
• Polite, independent, service-oriented

Your Benefits

• Flexible Work Hours and Working from Home
• Above-average pension fund benefits
• Flat hierarchies, a high degree of personal responsibility
• Attractive Vacation Policy [Vacation Days for Purchase]
• Individual Continuing Education Support
• Genuine teamwork and regular team events
• Modern Workplace [with a Cool Climate]
• No open-plan offices

Ready?

Please feel free to apply to Manuela Albiker, Head of HR.

We're soaking up a little more sun over the summer, but you can still submit your application—the first interviews will begin in August.

To the application form