FUTURA Vorsorge Lupfig (AG) serves 1,700 small and medium-sized companies with around 37,000 insured persons. With total assets of around CHF 6 billion, we are one of the larger collective and community foundations in Switzerland. With our team of 43 employees, we have been offering high-quality pension solutions for more than 65 years.

The trust and satisfaction of our policyholders and customers are key elements of FUTURA's success story. Due to the upcoming retirement of a long-standing team member, we are looking to strengthen our customer service team with aSpecialist (m/f/d) in Pension BVG Customer Service, 80-100%.

This is what you do with us

In your new role, you will independently manage a client portfolio and advise your clients and insured persons both by telephone and in writing. You will handle simple and complex business cases such as new hires and departures, salary changes, retirements, purchases, WEF, divorces, and IV cases (in cooperation with our reinsurance department).

FUTURA is a digitalized company. Many tasks have already been automated thanks to the support of dark processing, which allows you to concentrate on the essential tasks, work on projects and make your job exciting and varied.

What sets you apart

You have solid professional experience in a similar position at a pension fund and have completed advanced training as a pension plan specialist. German is your native language; proficiency in French and/or Italian is a plus.

You have a polite, open and humorous personality and your working style is independent, reliable and structured.